{"id":5833,"date":"2019-06-03T10:11:07","date_gmt":"2019-06-03T00:11:07","guid":{"rendered":"https:\/\/lungfoundation.com.au\/?page_id=5833"},"modified":"2022-12-09T11:42:56","modified_gmt":"2022-12-09T01:42:56","slug":"consumer-engagement-be-involved","status":"publish","type":"page","link":"https:\/\/lungfoundation.com.au\/get-involved\/consumer-engagement-be-involved\/","title":{"rendered":"Consumer Engagement: Be Involved"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":3099,"parent":662,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5833","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nConsumer Engagement: Be Involved - Lung Foundation Australia<\/title>\n<meta name=\"description\" content=\"Our onsumer engagement strategy demonstrates how to actively partner with us in the planning, implementation and improvement of services.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lungfoundation.com.au\/get-involved\/consumer-engagement-be-involved\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consumer Engagement: Be Involved - 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Our work is centred on the needs of those living with lung disease, and underpinned by the values of compassion, courage, respect and collaboration.<\/p>\n<p>The Consumer Engagement Strategy demonstrates how you can actively partner with us in the planning, implementation and improvement of our services. This includes a range of options so that consumers can decide when and how they want to be involved. <strong><a href=\"https:\/\/lungfoundation.com.au\/resources\/consumer-engagement-strategy-partnerships-in-action\/\" target=\"_blank\" rel=\"noopener\">Please click here to review the Consumer Engagement Strategy.<\/a><\/strong><\/p>\n<p>The Consumer Engagement Strategy demonstrates how you can actively partner with us in the planning, implementation and improvement of our services. This includes a range of options so that consumers can decide when and how they want to be involved.<\/p>\n","link":""},{"acf_fc_layout":"wysiwyg_content_area","heading":"","content":"<h3>What does engagement\u00a0look like?<\/h3>\n<ul>\n<li>Consumers will be able to engage with Lung Foundation Australia in a way that suits them.<\/li>\n<li>A wide range of consumers can meaningfully engage with Lung Foundation Australia.<\/li>\n<li>Consumer, carers and their family will be listened to and their story and lived experience of lung disease will be met with respect and dignity.<\/li>\n<li>Consumers will provide advice for Lung Foundation Australia, and be involved in the design, planning, implementation and review of services, resources and campaigns.<\/li>\n<li>Consumers may choose to move into a formal role within the governance structure of Lung Foundation Australia. Training will be available for consumers, carers and family members to meet requirements of a particular role.<\/li>\n<\/ul>\n","link":""},{"acf_fc_layout":"column_content","columns":[{"column_type":"text","heading_text":"Consumer Engagement Survey ","paragraph_text":"<p>Lung Foundation Australia invited consumers to share their voice in the 2019 Consumer Engagement Survey. We were pleased to receive a total of 348 responses, which represents a 16% response rate. These responses played a significant role in helping us shape the Consumer Engagement Strategy and partnership opportunities.<\/p>\n<p>Top five responses in each category for the question, in terms of your connection with Lung Foundation Australia.<\/p>\n<p><strong>What gives you hope?<\/strong><\/p>\n<ul>\n<li>Information<\/li>\n<li>Research<\/li>\n<li>New treatments and medications<\/li>\n<li>Cure<\/li>\n<li>Support from Lung Foundation Australia.<\/li>\n<\/ul>\n<p><strong>What frustrates you?<\/strong><\/p>\n<ul>\n<li>Loss of ability and symptoms<\/li>\n<li>Breathlessness<\/li>\n<li>Nothing<\/li>\n<li>Lack of information<\/li>\n<li>Doctors availability and knowledge.<\/li>\n<\/ul>\n","button_display_setting":false,"button":{"":null,"button_type":"Link Button","link":null,"email":"","file":false,"modal_trigger":"","button_text":""},"background_colour":"transparent","column_image":false,"youtube_video_url":""},{"column_type":"text","heading_text":"","paragraph_text":"<p><strong>What are your expectations?<\/strong><\/p>\n<ul>\n<li>To live the best life<\/li>\n<li>Quality Information<\/li>\n<li>New treatment updates<\/li>\n<li>Advocacy and awareness<\/li>\n<li>Slow disease progression.<\/li>\n<\/ul>\n<p>The following graph summarises the partnership options that appeal to the respondents.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft\" src=\"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2019\/08\/what-appeals-to-you-infographic-3-1v2.png\" width=\"654\" height=\"581\" \/><\/p>\n","button_display_setting":false,"button":{"":null,"button_type":"Link Button","link":null,"email":"","file":false,"modal_trigger":"","button_text":""},"background_colour":"transparent","column_image":false,"youtube_video_url":""}]},{"acf_fc_layout":"column_content","columns":[{"column_type":"image","heading_text":"Consumer Engagement Survey ","paragraph_text":"<p>The Lung Foundation Australia invited consumers to share their voice in the 2019 Consumer Engagement Survey.\u00a0We were pleased to receive a total of 348 responses, which represents a 16% response rate. These responses played a significant role in helping us shape the Consumer Engagement Strategy and partnership opportunities.<\/p>\n<p>Top five responses in each category for the question, in terms of your connection with Lung Foundation Australia. <span style=\"font-weight: normal !msorm\"><strong>Please review the<\/strong><\/span><span style=\"font-weight: normal !msorm\"><strong> survey<\/strong><\/span><span style=\"font-weight: normal !msorm\"><strong> result<\/strong><\/span><span style=\"font-weight: normal !msorm\"><strong>s<\/strong><\/span><span style=\"font-weight: normal !msorm\"><strong> below:<\/strong><\/span><\/p>\n<p><strong>What gives you hope?<\/strong><\/p>\n<ul>\n<li>Information<\/li>\n<li>Research<\/li>\n<li>New treatments and medications<\/li>\n<li>Cure<\/li>\n<li>Support from Lung Foundation Australia.<\/li>\n<\/ul>\n<p><strong>What frustrates you?<\/strong><\/p>\n<ul>\n<li>Loss of ability and symptoms<\/li>\n<li>Breathlessness<\/li>\n<li>Nothing<\/li>\n<li>Lack of information<\/li>\n<li>Doctors availability and knowledge.<\/li>\n<\/ul>\n","button_display_setting":false,"button":{"":null,"button_type":"Link Button","link":null,"email":"","file":false,"modal_trigger":"","button_text":""},"background_colour":"transparent","column_image":{"ID":1862,"id":1862,"title":"Seniors on the seminar","filename":"iStock-155385365-800px.jpg","filesize":290224,"url":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px.jpg","link":"https:\/\/lungfoundation.com.au\/patients-carers\/support-services\/peer-support\/seniors-on-the-seminar\/","alt":"","author":"3","description":"","caption":"","name":"seniors-on-the-seminar","status":"inherit","uploaded_to":1785,"date":"2018-09-20 00:55:29","modified":"2018-09-20 00:55:29","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/lungfoundation.com.au\/wp-includes\/images\/media\/default.png","width":800,"height":533,"sizes":{"thumbnail":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px-300x200.jpg","medium-width":300,"medium-height":200,"medium_large":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px-768x512.jpg","medium_large-width":768,"medium_large-height":512,"large":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px.jpg","large-width":800,"large-height":533,"1536x1536":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px.jpg","1536x1536-width":800,"1536x1536-height":533,"2048x2048":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px.jpg","2048x2048-width":800,"2048x2048-height":533,"xxlarge":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px.jpg","xxlarge-width":800,"xxlarge-height":533,"xlarge":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px.jpg","xlarge-width":800,"xlarge-height":533,"header-navigation":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px-480x533.jpg","header-navigation-width":480,"header-navigation-height":533,"link-category":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px-380x256.jpg","link-category-width":380,"link-category-height":256,"card":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px-450x450.jpg","card-width":450,"card-height":450,"gform-image-choice-sm":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px.jpg","gform-image-choice-sm-width":300,"gform-image-choice-sm-height":200,"gform-image-choice-md":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px.jpg","gform-image-choice-md-width":400,"gform-image-choice-md-height":267,"gform-image-choice-lg":"https:\/\/lungfoundation.com.au\/wp-content\/uploads\/2018\/09\/iStock-155385365-800px.jpg","gform-image-choice-lg-width":600,"gform-image-choice-lg-height":400}},"youtube_video_url":""},{"column_type":"text","heading_text":"Consumer Engagement Progress","paragraph_text":"<p>Lung Foundation Australia have progressed several Consumer Engagement activities to build and enhance our consumer partnerships, including:<\/p>\n<ul>\n<li><span class=\"TrackChangeTextInsertion TrackedChange SCXW94214113 BCX0\"><span class=\"TextRun SCXW94214113 BCX0\" lang=\"EN-AU\" xml:lang=\"EN-AU\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW94214113 BCX0\">Established an informal Consumer Representative program for our community to share\u00a0<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW94214113 BCX0\"><span class=\"TextRun SCXW94214113 BCX0\" lang=\"EN-AU\" xml:lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94214113 BCX0\">their experiences and perspectives informally within\u00a0<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW94214113 BCX0\"><span class=\"TextRun SCXW94214113 BCX0\" lang=\"EN-AU\" xml:lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94214113 BCX0\">areas of interest to them<\/span><\/span><\/span><span class=\"EOP TrackedChange SCXW94214113 BCX0\" data-ccp-props=\"{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Facilitated virtual Consumer Briefings for our consumer representatives to hear from senior leadership on key projects across Lung Foundation Australia<\/span><span data-ccp-props=\"{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Conducted a review of the Consumer Advisory Committee Terms of Reference.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: normal !msorm\"><strong>What\u2019s next for <\/strong><\/span><strong>C<span style=\"font-weight: normal !msorm\">onsumer Engagement?<\/span><\/strong><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Continued consultation with Consumer Advisory Committees<\/span><span data-ccp-props=\"{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Grow our Consumer Representative community<\/span><span data-ccp-props=\"{"134233117":true,"134233118":true,"201341983":2,"335559739":160,"335559740":255}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Increase use of working groups to co-design on specific projects<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Inform the wider community of\u202fcommittee activity and discussions through\u202fpublishing\u202fthe committee\u202fmeeting reports on our website<\/span><span data-contrast=\"none\">.\u202f<\/span><span data-ccp-props=\"{"134233117":true,"134233118":true,"201341983":2,"335559739":160,"335559740":255}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>If you are interested in further discussion on consumer engagement please email: <strong><a href=\"mailto:enquiries@lungfoundation.com.au\">enquiries@lungfoundation.com.au<\/a><\/strong><\/p>\n","button_display_setting":false,"button":{"":null,"button_type":"Link Button","link":{"title":"Complete 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